Question 1

How does invoice auditing work?

Accepted Answer

Upload a PDF, image or CSV invoice and Supplier Guard AI extracts every line, compares it against your historical pricing, supplier agreements and standard VAT rules, then flags duplicates, drift, incorrect quantities and VAT errors with recoverable amounts.

Question 2

What file formats can I upload?

Accepted Answer

PDF, JPG, PNG and CSV. Most wholesaler invoices and accounting exports work out of the box.

Question 3

How long does a trial last?

Accepted Answer

14 days, full access, no credit card required. You'll be reminded a few days before it ends and can upgrade or cancel any time.

Question 4

Is my data secure?

Accepted Answer

All invoices are encrypted at rest and in transit. Data is UK-hosted with tenant isolation. We never use your invoices to train models.

Question 5

Can I cancel any time?

Accepted Answer

Yes — month-to-month plans cancel instantly. Annual plans cancel at renewal.

Question 6

Do you support multiple users?

Accepted Answer

Pro and Enterprise plans support team members with role-based access. See the Pricing page for limits.

Question 7

Do you integrate with accounting software?

Accepted Answer

Xero and QuickBooks integrations are on the roadmap. Today you can export findings as CSV.

Support & Help

Email support

Response times

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Frequently asked questions

Trial information